During the Corona lockdown (period from 16/03/2020 until 30/05/2020) we had to cancel classroom training courses on the advice of the Government and the Security Council. When their training was cancelled, participants received a personal code (‘voucher code’) with which they can register for a new training course with a starting date until the end of December 2020.
What can I purchase with the voucher?
The voucher represents an amount for training; you can therefore use it to buy any training course, digital or in-class, that starts in 2020 and is organised by NCOI Learning (not in collaboration with or by partners). If you want to buy one of our training packages (e.g. a subscription) with the voucher, just contact us.
You cannot use it to pay for individual books, documentation or catering separately.
What is the value of the voucher?
The value of the voucher is the value of the training course for which you were registered. If you were registered for several training courses, we combine these amounts on your personal code. The value consists of the amount for training, including the catering and the course material or book that would be issued as the training manual. If you bought an extra book at the same time as this training course, this will not be converted into a voucher, but delivered to you separately.
How do I redeem my voucher?
Indicate your voucher code (in the form CORxxxxxx) in your online registration.
Enter this code in the ‘Discount code/voucher code’ input field in the ’billing information’ section.
How long is the voucher valid?
The voucher, in the form CORxxxxxx, is valid for training courses with starting dates through 31 December 2020.
Is the voucher personal? Or may it also be transferred to a colleague?
The voucher is not personal and may be transferred to colleagues employed in the same organisation.
Can I partially pay for a purchase with a voucher?
This can only be done if there is an insufficient balance left to purchase the desired training course. In any other case, it is not possible to use the value of the voucher only partially for your purchase.
Must I redeem the voucher all at once?
It is recommended that you exchange the voucher all at once. You’ll be sure to find enough possibilities in our offer for a purchase of the same value.
If this is difficult for you, you can use the voucher for multiple purchases of training courses with starting dates through 31 December 2020.
Can the voucher be redeemed free of charge?
Yes, the voucher can be redeemed free of charge; no extra costs or supplements for administrative follow-up are charged for issuing this voucher.
Is the voucher valid for subsidising through the "kmo-portefeuille"?
No, you cannot submit the voucher in the SME portal to subsidise the training.
When you register for the same training course for which you initially applied for the "kmo-portefeuille", you don't need to submit a new application.
When you have purchased a new training course, you will receive a new valid order confirmation and invoice to submit your training project.
Do you still have questions?
Please contact our customer service.
They will be happy to help you.