Frequently asked questions

Registration for training

How can I register for training?
How can I be sure I'm registered?
How can I pay for my training?

Questions about your training

When does the training begin and end?
What's the training location?
Is a meal included?

Payement and subsidies

Am I entitled to 'Vlaams opleidingsverlof' (formerly 'educatief verlof') if I attend a course at NCOI Learning?
Which training subsidies can be used?
What does the 'kmo-portefeuille' imply?

Memberships

Which membership are available?
How can I use my membership?
What's the membership's validity period?

Virtual classroom

What’s a virtual classroom?
What is required to attend a virtual classroom?
What steps do I need to take to enter the room?

Webinars

What’s a webinar?
How does it work?
How can I pay for my chosen webinar?

Covid-19

How can I safely attend a classroom course?
What's a voucher?
What can I purchase with the voucher?

Communication from NCOI Learning

I'm receiving info from NCOI Learning at the wrong address. How can I rectify this?
I no longer wish to receive communications from NCOI Learning. How can I do that?
How can I view, modify or delete my personal data?

Recognitions and accreditation

Is NCOI Learning recognised for training by my professional association?
Is M&D Seminars Qfor certified?

Customised training

Are you also providing training in my company?