Frequently asked questions

Registration for training

How can I register for training?
How can I be sure I'm registered?
How can I pay for my training?

Questions about your training

When does the training begin and end?
What's the training location?
Is a meal included?

Payement and subsidies

Am I entitled to 'Vlaams opleidingsverlof' (formerly 'educatief verlof') if I attend a course at NCOI Learning?
Which training subsidies can be used?
What does the 'kmo-portefeuille' imply?


Which membership are available?
How can I use my membership?
What's the membership's validity period?

Virtual classroom

What’s a virtual classroom?
What is required to attend a virtual classroom?
What steps do I need to take to enter the room?


What’s a webinar?
How does it work?
How can I pay for my chosen webinar?


How can I safely attend a classroom course?
What's a voucher?
What can I purchase with the voucher?

Communication from NCOI Learning

I'm receiving info from NCOI Learning at the wrong address. How can I rectify this?
I no longer wish to receive communications from NCOI Learning. How can I do that?
How can I view, modify or delete my personal data?

Recognitions and accreditation

Is NCOI Learning recognised for training by my professional association?
Is M&D Seminars Qfor certified?

Customised training

Are you also providing training in my company?

Do you still have questions?

Please contact our customer service.
They will be happy to help you.

Tel: +32 15 79 16 30

Or fill in the contact form