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Subscriptions
Which membership are available?
Webinar Unlimited membership
This membership includes a one-year subscription for all live and on demand webinars on our website.
Please note!
This membership will allow you to register for all seminars, study days, virtual classrooms and webinars offered by the M&D Seminars brand.
These trainings must start within the validity period (1 year) of the membership.
Please note!
This membership includes a one-year subscription for all live and on demand webinars on our website.
Please note!
- Due to regulations, you won’t be able to watch on demand webinars with a membership that is subsidised by the 'kmo-portefeuille'.
- If you wish to subscribe to a live webinar, the starting date of this live webinar should be within the validity period of your membership.
This membership will allow you to register for all seminars, study days, virtual classrooms and webinars offered by the M&D Seminars brand.
These trainings must start within the validity period (1 year) of the membership.
Please note!
- The membership cannot be used for optional books that are not included in the training content.
- Due to regulations, you won’t be able to watch on demand webinars with a membership that is subsidised by the 'kmo-portefeuille'.
How can I use my membership?
Once you've received your membership number, you can subscribe on our website to a seminar, virtual classroom, live webinar or on demand webinar.
It’s important that you always enter your personal membership number when registering for a webinar. You will find this membership number (e.g. WI19_000000) in the confirmation e-mail and on the invoice. Be sure to write this number down somewhere or to keep your e-mail/invoice. That way you will have the number within reach when you subscribe to a webinar.
The Webinar Unlimited membership is strictly personal. This means that the e-mail address you used to purchase the membership must be identical to the e-mail address you use to subscribe to webinars. Personal certificates will be sent to this e-mail address (if all requirements are met).
Because the Seminar Select membership is an office membership, the name and company number of your company/office should be mentioned clearly when registering for a course. This membership offers a 25 % discount on training courses. It cannot be combined with other discounts that may be published on the website or in marketing campaigns at the time of registration.
It’s important that you always enter your personal membership number when registering for a webinar. You will find this membership number (e.g. WI19_000000) in the confirmation e-mail and on the invoice. Be sure to write this number down somewhere or to keep your e-mail/invoice. That way you will have the number within reach when you subscribe to a webinar.
The Webinar Unlimited membership is strictly personal. This means that the e-mail address you used to purchase the membership must be identical to the e-mail address you use to subscribe to webinars. Personal certificates will be sent to this e-mail address (if all requirements are met).
Because the Seminar Select membership is an office membership, the name and company number of your company/office should be mentioned clearly when registering for a course. This membership offers a 25 % discount on training courses. It cannot be combined with other discounts that may be published on the website or in marketing campaigns at the time of registration.
What's the membership's validity period?
Both the Webinar Unlimited as well as the M&D Seminar Select membership have a validity of 1 year counting from the day of purchase.
Live webinars must be held within the membership’s validity period.
Live webinars must be held within the membership’s validity period.
- Example 1: You purchase a membership on January 1st, 2021. On December 31st, 2021, you subscribe with this membership number to an on demand webinar. This is absolutely possible.
- Example 2: You purchase a membership on January 1st, 2021. On December 31st, 2021, you subscribe with this membership number to a live webinar that will be held in 2022. This is not possible as the live webinar is beyond the membership's validity period. In this case, you will need to renew the membership or be billed for the purchase of the live webinar.
How can I pay for my membership?
The price of the membership is mentioned on the webpage (price excluding 21 % VAT).
After your purchase you will receive a confirmation by e-mail, the invoice will be sent afterwards.
The membership is charged once a year. There is no monthly billing possible.
The payment must be made within 30 days after the invoice date on our bank account number ING BE19 3630 4947 6912.
Be sure to mention the structured communication. This ensures the correct processing of your payment.
You received a confirmation e-mail but no invoice?
Please contact our customer service on +32 15 79 16 30.
Are you using the 'kmo-portefeuille' or other training subsidies?
You will find an overview and more information here.
Due to regulations, on demand webinars cannot be purchased using the 'kmo-portefeuille'.
Please find the payment details for your invoice as well as the invoicing details below:
NCOI Learning bank account
After your purchase you will receive a confirmation by e-mail, the invoice will be sent afterwards.
The membership is charged once a year. There is no monthly billing possible.
The payment must be made within 30 days after the invoice date on our bank account number ING BE19 3630 4947 6912.
Be sure to mention the structured communication. This ensures the correct processing of your payment.
You received a confirmation e-mail but no invoice?
Please contact our customer service on +32 15 79 16 30.
Are you using the 'kmo-portefeuille' or other training subsidies?
You will find an overview and more information here.
Due to regulations, on demand webinars cannot be purchased using the 'kmo-portefeuille'.
Please find the payment details for your invoice as well as the invoicing details below:
NCOI Learning bank account
- IBAN: ING BE19 3630 4947 6912
- BIC: BBRU BE BB
- Address: NCOI Learning , Ragheno Business Park, Motstraat 30, 2800 Mechelen
- VAT: BE 0456.675.010
I didn't receive an invoice, what do I do?
You received a confirmation e-mail but no invoice?
Please contact our customer service on +32 15 79 16 30.
Are you using the 'kmo-portefeuille' or other training subsidies?
You will find an overview and more information here.
Due to regulations, on demand webinars cannot be purchased using the 'kmo-portefeuille'.
Please find the payment details for your invoice as well as the invoicing details below:
NCOI Learning bank account
Please contact our customer service on +32 15 79 16 30.
Are you using the 'kmo-portefeuille' or other training subsidies?
You will find an overview and more information here.
Due to regulations, on demand webinars cannot be purchased using the 'kmo-portefeuille'.
Please find the payment details for your invoice as well as the invoicing details below:
NCOI Learning bank account
- IBAN: ING BE19 3630 4947 6912
- BIC: BBRU BE BB
- Address: NCOI Learning , Ragheno Business Park, Motstraat 30, 2800 Mechelen
- VAT: BE 0456.675.010
Can I purchase my membership with training subsidies?
Our training courses are recognized by the Flemish and Walloon governments as well as by the Brussels Capital Region.
You can therefore make use of the 'kmo-portefeuille' or other training subsidies offered by the Belgian government.
However, if you wish to make use of the 'kmo-portefeuille', it has an important consequence for the memberships packages.
Due to the regulations, on demand webinars cannot be purchased with the 'kmo-portefeuille'.
This means that you will no longer be able to subscribe free of charge to the on demand webinars.
If you still wish to attend these, they will be invoiced separately.
You can therefore make use of the 'kmo-portefeuille' or other training subsidies offered by the Belgian government.
However, if you wish to make use of the 'kmo-portefeuille', it has an important consequence for the memberships packages.
Due to the regulations, on demand webinars cannot be purchased with the 'kmo-portefeuille'.
This means that you will no longer be able to subscribe free of charge to the on demand webinars.
If you still wish to attend these, they will be invoiced separately.
Can I give my membership to a colleague?
This is only possible for non-personal or office memberships.
Please always notify our customer service department at [email protected].
The Webinar Unlimited membership is a personal membership and can never be used by anyone else.
The membership is strictly personal.
This means that the e-mail address you used to purchase the membership must be identical to the e-mail address you use to subscribe to webinars.
Personal certificates will be sent to this e-mail address (if all requirements are met).
Please always notify our customer service department at [email protected].
The Webinar Unlimited membership is a personal membership and can never be used by anyone else.
The membership is strictly personal.
This means that the e-mail address you used to purchase the membership must be identical to the e-mail address you use to subscribe to webinars.
Personal certificates will be sent to this e-mail address (if all requirements are met).
Can I cancel my membership purchase?
A membership purchase can be cancelled free of charge up to 15 calendar days after purchase, provided that the membership has not been used.
If you wish to cancel your membership purchase, send an e-mail to [email protected] with the following details:
If you wish to cancel your membership purchase, send an e-mail to [email protected] with the following details:
- Membership number
- Name
- Reason for cancelling
What are the terms of use for a membership subscription?
Webinar Unlimited membership
Validity
The membership is valid for a period of one year from the day of purchase.
You will find the start date of your membership in the confirmation e-mail.
The membership allows you to subscribe to all live and on demand webinars.
You can only subscribe to live webinars that are scheduled within the validity period of the subscription.
The subscription is strictly personal and cannot be used by or passed on to other people.
Payment
You can apply for up to 30 % subsidy with the 'kmo-portefeuille'.
If you wish to use the "kmo-portefeuille", we advise you to wait for your invoice.
This will be sent out the next day and will state the correct subsidy amount to be applied for.
As soon as your 'kmo-portefeuille' is approved on the membership, you can no longer use it to purchase on demand webinars due to the regulations.
If you still wish to apply for the 'kmo-portefeuille', we advise you to submit your application within 14 days after purchase.
More information about the 'kmo-portefeuille' can be found here.
The subscription is invoiced annually.
Use
Once you've received your membership number, you can subscribe on our website to a live or on demand webinar of your choice.
It is important that you always enter your personal membership number when registering for a webinar.
You will find this membership number (e.g. WI19_000000) in the confirmation e-mail and on the invoice.
Be sure to write this number down somewhere or to keep your e-mail/invoice.
That way you will have the number within reach when you subscribe to a webinar.
The membership is strictly personal.
This means that the e-mail address you used to purchase the membership must be identical to the e-mail address you use to subscribe to webinars.
Personal certificates will be sent to this e-mail address (if all requirements are met).
Cancelling
A membership purchase can be cancelled free of charge up to 15 calendar days after purchase, provided that the membership has not been used.
If you wish to cancel your membership purchase, send an e-mail to [email protected] with the following details:
Our full terms and conditions regarding our training packages and our privacy policy can be found on our website.
Seminar Select membership
Validity
The membership is valid for a period of one year from the day of purchase.
You will find the start date of your membership in the confirmation e-mail.
The membership allows you to subscribe to all seminars, study days, virtual classrooms and webinars offered by the M&D Seminars brand starting within the validity period of this membership.
The membership cannot be used for optional books that are not included in the training content.
The subscription can be used by 1 or more employees within the same office or organization until the balance is used up.
Every subscription with this membership has to be done in the participant's personal name.
Payement
You can apply for up to 30 % subsidy with the 'kmo-portefeuille'.
If you wish to use the 'kmo-portefeuille', we advise you to wait for your invoice.
This will be sent out the next day and will state the correct subsidy amount to be applied for.
As soon as your 'kmo-portefeuille" is approved on the membership, you can no longer use it to purchase on demand webinars due to the regulations.
If you still wish to apply for the "kmo-portefeuille', we advise you to submit your application within 14 days after purchase.
More information about the 'kmo-portefeuille' can be found here.
The subscription is invoiced annually.
Use
Once you've received your membership number, you can subscribe on our website to a seminar, virtual classroom or webinar of your choice.
It is important that you always enter your personal membership number when registering for a webinar.
You will find this membership number (e.g. WI19_000000) in the confirmation e-mail and on the invoice.
Be sure to write this number down somewhere or to keep your e-mail/invoice.
That way you will have the number within reach when you subscribe to a webinar.
Since it is an office-based membership, the name and company number of your company/office should be clearly mentioned when registering for training.
This subscription includes a 25 % discount on training courses.
It cannot be combined with other discounts that may be published on the website or in marketing campaigns at the time of registration.
Cancelling
A membership purchase can be cancelled free of charge up to 15 calendar days after purchase, provided that the membership has not been used.
If you wish to cancel your membership purchase, send an e-mail to [email protected] with the following details:
Our full terms and conditions regarding our training packages and our privacy policy can be found on our website.
Validity
The membership is valid for a period of one year from the day of purchase.
You will find the start date of your membership in the confirmation e-mail.
The membership allows you to subscribe to all live and on demand webinars.
You can only subscribe to live webinars that are scheduled within the validity period of the subscription.
The subscription is strictly personal and cannot be used by or passed on to other people.
Payment
You can apply for up to 30 % subsidy with the 'kmo-portefeuille'.
If you wish to use the "kmo-portefeuille", we advise you to wait for your invoice.
This will be sent out the next day and will state the correct subsidy amount to be applied for.
As soon as your 'kmo-portefeuille' is approved on the membership, you can no longer use it to purchase on demand webinars due to the regulations.
If you still wish to apply for the 'kmo-portefeuille', we advise you to submit your application within 14 days after purchase.
More information about the 'kmo-portefeuille' can be found here.
The subscription is invoiced annually.
Use
Once you've received your membership number, you can subscribe on our website to a live or on demand webinar of your choice.
It is important that you always enter your personal membership number when registering for a webinar.
You will find this membership number (e.g. WI19_000000) in the confirmation e-mail and on the invoice.
Be sure to write this number down somewhere or to keep your e-mail/invoice.
That way you will have the number within reach when you subscribe to a webinar.
The membership is strictly personal.
This means that the e-mail address you used to purchase the membership must be identical to the e-mail address you use to subscribe to webinars.
Personal certificates will be sent to this e-mail address (if all requirements are met).
Cancelling
A membership purchase can be cancelled free of charge up to 15 calendar days after purchase, provided that the membership has not been used.
If you wish to cancel your membership purchase, send an e-mail to [email protected] with the following details:
- Membership number
- Name
- Reason for cancelling
Our full terms and conditions regarding our training packages and our privacy policy can be found on our website.
Seminar Select membership
Validity
The membership is valid for a period of one year from the day of purchase.
You will find the start date of your membership in the confirmation e-mail.
The membership allows you to subscribe to all seminars, study days, virtual classrooms and webinars offered by the M&D Seminars brand starting within the validity period of this membership.
The membership cannot be used for optional books that are not included in the training content.
The subscription can be used by 1 or more employees within the same office or organization until the balance is used up.
Every subscription with this membership has to be done in the participant's personal name.
Payement
You can apply for up to 30 % subsidy with the 'kmo-portefeuille'.
If you wish to use the 'kmo-portefeuille', we advise you to wait for your invoice.
This will be sent out the next day and will state the correct subsidy amount to be applied for.
As soon as your 'kmo-portefeuille" is approved on the membership, you can no longer use it to purchase on demand webinars due to the regulations.
If you still wish to apply for the "kmo-portefeuille', we advise you to submit your application within 14 days after purchase.
More information about the 'kmo-portefeuille' can be found here.
The subscription is invoiced annually.
Use
Once you've received your membership number, you can subscribe on our website to a seminar, virtual classroom or webinar of your choice.
It is important that you always enter your personal membership number when registering for a webinar.
You will find this membership number (e.g. WI19_000000) in the confirmation e-mail and on the invoice.
Be sure to write this number down somewhere or to keep your e-mail/invoice.
That way you will have the number within reach when you subscribe to a webinar.
Since it is an office-based membership, the name and company number of your company/office should be clearly mentioned when registering for training.
This subscription includes a 25 % discount on training courses.
It cannot be combined with other discounts that may be published on the website or in marketing campaigns at the time of registration.
Cancelling
A membership purchase can be cancelled free of charge up to 15 calendar days after purchase, provided that the membership has not been used.
If you wish to cancel your membership purchase, send an e-mail to [email protected] with the following details:
- Membership number
- Name
- Reason for cancelling
Our full terms and conditions regarding our training packages and our privacy policy can be found on our website.
I’ve purchased my membership with a generic e-mail address. What do I do?
This is only an issue for the Webinar Unlimited membership.
The Webinar Unlimited membership is strictly personal and cannot be used by other people.
The verification is done on the e-mail address used to purchase the membership.
Therefore, you must subscribe with the same e-mail address to all future webinars.
Possible certificates will also be sent to this e-mail address (if all requirements are met).
Did you accidentally use a general e-mail address when purchasing your membership?
Please do not hesitate to contact us at [email protected].
The Webinar Unlimited membership is strictly personal and cannot be used by other people.
The verification is done on the e-mail address used to purchase the membership.
Therefore, you must subscribe with the same e-mail address to all future webinars.
Possible certificates will also be sent to this e-mail address (if all requirements are met).
Did you accidentally use a general e-mail address when purchasing your membership?
Please do not hesitate to contact us at [email protected].
How can I purchase a membership?
It's very simple: through this website.
Click on the membership you are interested in and click on the order button at the bottom.
You will be directed to the subscription form.
Online payment is not necessary. We will send you the confirmation of your purchase with practical details.
The invoice will be sent to you afterwards.
Last minute purchase?
Do you wish to watch a live or on demand webinar immediately? This is absolutely possible.
You first need to purchase the membership in order to be able to subscribe for the webinar you wish to follow. You can immediately follow the webinar using your membership (except for on demand webinars with a membership subsidised by the "kmo-portefeuille").
Obviously you will first receive the confirmation of the webinar subscription, the confirmation of the membership purchase will be sent afterwards.
You didn’t receive the confirmation message of your purchase?
Please contact our customer service on +32 15 79 16 30.
Do you still have questions or concerns? We are at your service.
Feel free to contact us at [email protected].
Click on the membership you are interested in and click on the order button at the bottom.
You will be directed to the subscription form.
Online payment is not necessary. We will send you the confirmation of your purchase with practical details.
The invoice will be sent to you afterwards.
Last minute purchase?
Do you wish to watch a live or on demand webinar immediately? This is absolutely possible.
You first need to purchase the membership in order to be able to subscribe for the webinar you wish to follow. You can immediately follow the webinar using your membership (except for on demand webinars with a membership subsidised by the "kmo-portefeuille").
Obviously you will first receive the confirmation of the webinar subscription, the confirmation of the membership purchase will be sent afterwards.
You didn’t receive the confirmation message of your purchase?
Please contact our customer service on +32 15 79 16 30.
Do you still have questions or concerns? We are at your service.
Feel free to contact us at [email protected].
Contact
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